Privacy
Policy

Last updated: June 2026

1. Information We Collect

Fairfax Mechanical collects information you voluntarily provide when you use our website, including:

• Contact form submissions — name, phone number, ZIP code, service type, and message
• Email newsletter sign-up information
• Phone call records for service inquiries
• Website usage data collected automatically via standard web analytics

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide estimates
• Schedule and confirm HVAC service appointments
• Send service reminders and follow-up communications
• Improve our website and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information Sharing

We may share your information only in the following limited circumstances:

• With service providers who assist in our business operations (e.g., scheduling software, email platform) — bound by confidentiality agreements
• When required by law, court order, or government regulation
• To protect the rights, property, or safety of Fairfax Mechanical, our customers, or the public

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic storage or transmission is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at info@fairfaxmechanical.co or call (202) 552-9474.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Information